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How can I make a withdrawal from my EnergyCasino account?
As long as you’ve wagered your deposit at least once, you can ask for a withdrawal at any time. Please keep in mind that you must use the same method for withdrawal as you used for your deposit. The minimum withdrawal amount is €20.
Are there any limits on how much I can withdraw?
This is another strong section of the Energy Casino website and at the time of writing there were 23 games from which to choose. Five of these were live casino games but we will come to that a little later. Table and poker games at Energy Casino include classic roulette, baccarat, blackjack. To get the Energy Casino welcome bonus you need to make a deposit. Energy Casino will then match your bonus amount, and credit this 100% deposit bonus to your account. This is subject to x25 wagering requirements (deposit+bonus). Reload bonus: 50% up to €200. The 50% up to €200 Reload Bonus is awarded on 2nd deposit. Truth is, we love Energy Casino. The layout, the easy navigation, the game selection, and of course the quick way your questions are answered. If you are a live casino, table game, or slots lover, this casino is indeed for you. Worth your time 100%. Withdrawals at this casino are easy and quick. The withdrawal times are short and they have so many withdrawal methods available. The time taken to process a withdrawal depends on a player’s payment method but generally, it takes a short time.
The minimum withdrawal is €20 (or equivalent). The maximum withdrawal is €5000 (or equivalent) per day.
Can I cancel a withdrawal request?
It may be possible to cancel a withdrawal if the request is pending and has not been processed. Log in, go to ‘My Account’, select ‘Pending Withdrawals” and click ‘Cancel.’ Due to regulatory requirements, the option to cancel a withdrawal is unavailable to UK residents.
Can I get my winnings paid back to my Visa/Mastercard?
Sure, as long as it’s the same card you used to make the original deposit, and it can accept a withdrawal.
Why can’t I choose by which method I want to get paid?
We have to comply with anti-money laundering laws, and ensure the security of all our transactions.
Do you charge any withdrawal fees?
The first withdrawal of each week is free of charge. Further withdrawals, in the same week, incur a fixed fee of €5 per withdrawal. If funds are withdrawn before they have been wagered at least once, a 5% administration charge (min. €10) may be applied.
How long do withdrawals take to process?
This will vary depending on your withdrawal method. Select ‘Payment Methods’ to see all of the withdrawal methods available to you, and their processing times.
Why do withdrawals take longer than deposits?
Before any withdrawal leaves EnergyCasino we have to apply a number of controls and security checks, and this takes approximately 72 hours. Any further delays will be due to restrictions imposed by the payment providers.
What happens if my bank card has expired or changed?
If you’re card has expired or changed, you’ll need to let us know. We will ask for proof of the expiration/change, and any new card will have to be registered with us.
Can I make a withdrawal to someone else’s account?
No. This would be classed as a third-party transaction, and is not permitted under any circumstances.
What is EnergyCasino’s withdrawal policy?
In a nutshell, your account must be enabled and contain the minimum withdrawal amount. There may be further restrictions applicable to players participating in promotions and special offers.
For the past several years, the Energy casino has been growing in popularity. During this time, it has unveiled a variety of games and bonuses that have proven to be crowd-pleasers. As a result, the online casino has been able to draw in a variety of players since it was established.
While this popularity has made many people interested in signing up, they’ll want to know a lot of information before they do. Naturally, players will want to make sure that they’re in good hands, which warrants a deep-dive into the Energy casino.
About The Energy Casino
The Energy Casino makes use of a significant amount of high-quality software for each of its games. This has meant that it’s continued to offer players a satisfying experience since it was established in 2013. As a result of this history, it’s been able to adapt over time and capitalize on many of the new trends that have been affecting the gambling industry.
History And Background At Energy Casino
The Energy casino was founded in 2013 by Probe Investments Limited, which has since turned the company into an ever-expanding firm. Throughout this time, it’s been able to continue adding new games and features to the website, which has had a positive impact on its overall popularity.
Licenses At Energy Casino
Licensing is mandatory in the online gambling world, which has meant that players will want to look for this when signing up to any website. Luckily, Energy casino is licensed by the Malta Gaming Authority and the UK Gambling Commission, both of which are highly respected names in the industry. This should mean that the site is well-regulated.
Awards And Prizes At Energy Casino
In the years since it was launched, Energy casino has gotten a variety of awards, with these being directed at a variety of areas. While a lot of this was focused on the quality of games that are on offer, much of it has been awarded for its customer service. This should mean that players will be able to take advantage of an overwhelmingly positive experience.
Main Focus At Energy Casino
Many casinos have a central focus in what they do, be it either slots or live casino, or even the sportsbook. However, this doesn’t seem to be true with Energy casino, which isn’t a bad thing. Instead, it’s worked to the website’s benefit, as each section is quite high-quality and well-designed.
The Website At Energy Casino
Theme
The website at Energy casino doesn’t seem to have a central theme. Instead, it’s designed more to driven a sense of excitement in a professional way. This should mean that players will be able to take advantage of quite an exceptional experience. As such, the site is quite smooth to run and scrolls through.
How To Navigate
Navigation can often play a central role in an online casino, with players basing much of their decision on it. There shouldn’t be any problems here with Energy, as it’s designed to be quite user-friendly. This should mean that players will be able to scroll through the website without much difficulty.
Security
Security is quite a noticeable concern for many online gamblers, given the sensitive financial information, they’ll have to hand over. However, playing at Energy shouldn’t be an issue for many, as it features SSL encryption, which should make sure that everything is well-protected. While this is a standard approach in the industry, it’s still a beneficial one for players.
How To Sign Up At Energy Casino
Signing up at Energy casino isn’t as complicated as many casino owners may believe. Instead, it’s quite easy to do and should be much more straightforward than some people would think. Typically, players will have to:
- Entering name, date of birth, address, and other pieces of information;
- Adding and confirming an email address;
- Add a deposit and withdrawal method and making a deposit.
Once each of these steps have been done, players should be able to start playing. As such, the process shouldn’t be as complicated as people may believe.
Slot Softwares At Energy Casino
Energy Casino takes advantage of a significant number of slot software providers. These are all relatively well-known, which should mean that they’re of better quality than many people may expect. Some of the more prominent of these include:
- Evolution Gaming;
- Play’n GO;
- Quickfire;
- Lightning Box;
- PariPlay, and more.
This should mean that the majority of slot games at Energy casino should be of quite a relatively high quality.
Slots Selection At Energy Casino
Amount Of Slots
The amount of slots games that Energy casino has available is much higher than quite a significant number of people may have thought. There are over 600 of them to choose from, although these are all instant games. This could be a good thing or a bad thing, depending on a player’s outlook.
Slot Games
While having a wealth of options available can be a good sign, many players would prefer to look at each of the games that are actually available. This means that they’ll want to make sure that the games themselves are high-quality. This is the case with Energy, as it features a significant number of classic and progressive slots.
Live Casino At Energy Casino
The live casino section at Energy is quite high-quality. While there aren’t many options in terms of actual games, players should be able to tell that a significant amount of thought and effort into designing and creating the section. This should mean that players can play at a variety of high-quality live casino games.
Live Casino Games
The majority of players will want to know what live casino games are available before they sign up to a website. There are a few of them available here, including blackjack, roulette, and many of the other popular casino games. This should mean that players have a variety of high-quality options to take advantage of.
Live Casino Software
As players might expect from the slot software that Energy casino uses, there are a variety of live casino suppliers available. While these might not be the most well-known in the industry, they are known for quality games. This should mean that the live casino options that are on offer should be quite well-designed.
Mobile Casino At Energy Casino
Mobile casinos have become increasingly more popular over the past few years. This is an area that Energy knows a significant amount about, as it’s always aimed to make its website as mobile-friendly as possible. This means that players should be able to take advantage of most of the casino’s games on any device.
Mobile App Or Mobile Casino Games
Quite a large number of players would expect a mobile app for Energy, although this isn’t the case. Instead, its website has been designed with mobile users in mind, which should mean that players will be able to take advantage of it from any device. As such, there shouldn’t be any issues with accessing it.
How To Download
Since there’s no app, there’s nothing to download. Instead, players will simply have to navigate to the website and log in. After this, the majority of gamblers should be able to start playing with ease.
Sportsbook At Energy Casino
Quite a large number of people may look for a sportsbook with Energy, although this doesn’t appear to be the case. Instead, this could be a noticeable absence for quite a large number of players. This should mean that players looking to bet on sports games will have to look elsewhere.
Payment Methods At Energy Casino
There’s a large variety of payment options available with Energy casino, which should be a benefit for many players. Naturally, the obvious methods are all on offer, such as credit cards, although there are a few other ones available. These include:
- Entropay;
- QIWI;
- Yandex Money;
- EnterCash;
- MuchBetter;
- Ecopayz, and more.
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This should mean that players wouldn’t have to worry about which deposit option that they’ll want to choose.
Withdrawal Methods At Energy Casino
The majority of online casinos have quite a restricted number of withdrawal options, especially compared to deposit methods. Energy looks to be no different to this, although it still offers many of the more standard choices that many players will have come accustomed to. This should mean that there wouldn’t be too limiting a choice for players.
Payment Terms At Energy Casino
There are a few notable payment terms that many players will want to be aware of before signing up for Energy casino. Many of these will be quite similar to other online casinos, although they’re still areas that gamblers should know about. However, there doesn’t seem to be much of a difference in terms here than elsewhere. As such, this might not play much of a role in a person’s decision.
Customer Support At Energy Casino
How To Find Support And Communicate At Energy Casino
Contacting customer support is something that many players may have to do, and they’d prefer it if this was as easy as possible. This looks to be the case at Energy, which has a variety of methods to choose from, which is more than most others may be able to brag about. These should be quite visible on the website, so players wouldn’t have any issues finding them.
Live Chat At Energy Casino
The live chat at Energy casino is perhaps the best way of contacting them. The main reasons for this are that it’s available at all hours and can often be much faster at establishing contact. This should mean that players who come across any problems will be able to have them fixed much faster than they might have expected. This should make it one of the better-recommended contact options.
About FAQ Section At Energy Casino
There is quite an extensive number of online casinos that feature an in-depth FAQ page. However, it doesn’t appear as though Energy is one of them. While players should still be able to get their questions answered, this could take somewhat longer than they may have been anticipating.
The Pros Of Energy Casino
The Energy casino offers a variety of positives, with these being seen across the website. This should mean that the majority of players will have a large number of reasons to consider signing up to the casino. Some of the more notable of these include the wide variety of games, a decent welcome bonus, and much more.
The Cons Of Energy Casino
One of the only large drawbacks at Energy casino is its customer support. While the live chat can be decent, there does seem to be some problems with its phone support. The largest of these is that international fees may apply, which could make contacting them more expensive than it’s worth.
Conclusion
For gamblers looking for a new online casino, Energy could be recommended. Though it has its issues, these also apply to quite a significant number of alternatives. Coupled with this is the fact that it offers a wide variety of benefits, which should be attractive enough to the majority of players.
FAQ – EnergyCasino
When was Energy Casino founded?
Energy Casino was founded in 2013. Energy Casino is owned and operated by Probe Investments Ltd, a company licensed both in the UK and Malta by respective gambling commissions.
How can I deposit to Energy Casino?
On the top right-hand side of your account, click on the “deposit” button which is next to your username. Then, you will be required to choose a payment method from a dropdown list. After choosing a payment method, you have to fill in relevant details; confirm if you have entered everything correctly, input the amount to deposit and click on the “deposit” button. Usually, deposits are available for gaming instantly but it can sometimes take up to 60 minutes for funds to be available in your account.
How do I withdraw from Energy Casino?
A common practice with online casinos, at Energy Casino, you have to first submit a withdrawal request. In a nutshell, the process of withdrawing funds at Energy Casino is similar to the depositing procedure with the only twist being that you can only withdraw via a payment method used to make a deposit. The payout time is hugely dependent on your payment method but it averages 3 days.
What games can you play at Energy Casino?
Energy Casino offers plenty of games to choose from. However, most of the games offered are slots. You can play slots such as Cleopatra (and they recently added Queen of Cleopatra), Joker spin, Moby Dick, Starburst, Mega Fortune, and Golden Sevens Deluxe among others. In addition to slots, you can play a variety of table games including Jacks or Better, Joker Wild, Red Dog, Sic Bo, and Deuces Wild just to mention a few. You can also play video poker and live games.
Does Energy Casino have a Mobile App?
No. Energy Casino does not currently have a mobile app but their website is fairly responsive and hence you can access Energy casino lobby via your mobile browser.
What bonuses does Energy Casino have?
Energy Casino’s welcome offer is a blend of deposit and no-deposit bonuses. After signing up, a player is eligible for £5 with no deposit necessary. Additionally, new players are offered 100% bonus up to £200. As if that’s not enough, they offer a reload bonus on the second deposit where players stand to get 50% bonus up to £200.
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What free spins bonus does Energy Casino have?
Energy Casino does not currently offer a free spins bonus to new players. However, they regularly award free spins to existing players as a token of appreciation.
What wagering requirement applies to bonuses?
To be able to withdraw the first deposit bonus, you must wager the bonus plus the deposit amount 25 times. The reload bonus has a different wagering requirement where it must be wagered 30 times before a withdrawal is possible. Free spins bonuses have a wagering requirement of x35.
What are the additional terms & conditions of the bonuses?
In the event that you are given free spins, they can only be used in a period of 7 days after which they expire. When wagering with an active bonus, real money is used first before a bonus can be used. If you forfeit the bonus midway, the winnings made using the bonus will also be forfeited.
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What support options does Energy Casino offer?
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Customer support at Energy Casino is available 24/7 with live chat support being available 12 hours a day. They also offer phone and email support. Energy Casino offers customer support in 11 languages including English, Polish, German, and Russian among others.